Cookie Policy

At Hilmuks Safaris & Adventures, we respect your privacy and are committed to being transparent about the data we collect when you visit our website. This Cookie Policy explains what cookies and similar technologies are used, why they are used, and how you can manage your preferences.

By continuing to use our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us improve your experience by remembering your preferences, understanding website usage, and providing features such as booking forms and analytics.

Cookies can be:

Session Cookies: Temporary cookies that expire when you close your browser.
Persistent Cookies: Remain on your device for a set period and help remember preferences across visits.
First-Party Cookies: Set by our website.
Third-Party Cookies: Set by external services integrated into our website (e.g., analytics or social media tools).

2. How We Use Cookies

Hilmuks Safaris & Adventures uses cookies for the following purposes:

Essential Cookies:
- Required for website functionality such as booking forms, login verification, and navigation.
- Cannot be disabled if you want to use core features.
Analytics & Performance Cookies:
- Help us understand how visitors use our website and optimize the experience.
- Examples: Google Analytics, Hotjar.
Marketing & Advertising Cookies:
- Used to measure and improve the effectiveness of marketing campaigns.
- May include Facebook Pixel or Google Ads tracking.
Preference Cookies:
- Remember your choices, such as language, currency, or cookie consent preferences.

3. Cookie Consent

On your first visit, a cookie consent banner will appear explaining cookie use and providing options to Accept or Manage Preferences.
You may withdraw consent at any time by updating your preferences via the banner or your browser settings.
Declining cookies may impact some website features but will not prevent you from making bookings.

4. Managing Cookies

Most browsers allow you to manage cookies through settings. You can:

Delete existing cookies
Block or limit cookies
Receive a warning before a cookie is stored

Please note that some website functions, including booking forms, may not work correctly if certain cookies are disabled.

5. Third-Party Cookies

Our website may include services provided by trusted third parties, such as:

Google Analytics – to understand website traffic and improve our content
Facebook Pixel – to measure social media marketing performance
Hotjar – to analyze website interactions and optimize the user experience

We do not control these third-party cookies directly. Please consult their privacy policies for more information.

6. Legal Compliance

GDPR (EU Residents):
We obtain explicit consent for non-essential cookies and provide the option to refuse or withdraw consent at any time.
Kenya Data Protection Act (2019):
We collect, store, and process data through cookies responsibly, only as necessary to provide services and enhance user experience.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our website practices. Updates will be published on this page with the effective date updated. We encourage you to review this policy periodically.